In order to gain access to EPPIC, providers need to complete a provider agreement with Conduent (formerly Xerox). This is a separate agreement from the On My Way Pre-K provider agreement. After you have signed the agreement with Conduent, you will receive your POS swipe system for attendance tracking, if you do not have one already.
The registration process with Conduent begins when you are assigned your first On My Way Pre-K grant. A representative from Conduent will reach out to you within 7 to 10 business days to get the provider agreement signed and make sure your program is set up in the system to receive payments (W-9 form, direct deposit forms, etc.) Conduent will also provide training on how to use the POS swipe system and the provider portal.
If you have questions or issues with the EPPIC system, please contact the Conduent Provider Help Desk at 1-800-422-0850.